FAQs

I have not received my order. What can I do?

You may try following methods to resolve the problem:

Method 1. Track the parcel to know the shipping status
Note: Invalid tracking number may be resulted from the late update of the shipping status. In this scenario, you may contact the seller to check.

Method 2. Contact seller for more info. or open a dispute to get refund. Make sure you open the dispute before the Buyer Protection period ends.